Customer Service Representative

, Iowa

Internship Length: 45 hrs

Essential Functions:

Operates machines including check sorter, postage machine, fax machine, coin counter, etc.
Balance cash drawer/process deposits/customer transactions.
Other duties as assigned from time to time by the Cashier.
Help keep work areas neat and organized to promote positive image. Use appropriate behavior in keeping with the mission, vision and beliefs and in accordance with operating procedures and policies.

Minimum Requirements:

Skills/Knowledge: Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients or other employees.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to operate 10 key adding machine by touch.
Demonstrate a high awareness of confidentiality.

THIS DESCRIPTION DOES NOT LIST ALL DUTIES. INTERN MAY BE ASKED TO PERFORM OTHER DUTIES BY THE STAFF OR SUPERVISOR. INTERN WILL BE EVALUATED ON PERFORMANCE OF THE PROJECTS LISTED AS WELL AS INTERACTION WITH EMPLOYEES AND CLIENTS. ON-SITE HOURS WILL BE NEGOTIATED WITH EACH CANDIDATE.

SAFETY EXPECTATIONS, INCLUDING HARASSMENT, SHOULD BE REVIEWED WITH THE HOST.

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