Internship Placement Position Description
Business Name: Haley Equipment Inc.
Department/Location: Parts
Supervisor/Point of Contact: Alicia Carter
Phone: 515-681-1179
Email: alicia@haleyeq.com
Internship Position
Position Title: Heavy Equipment Sales & Parts Intern
Placement Term: Fall or Spring
Work Location: 19504 Hwy 30 W, Carroll, IA 51401
Work Schedule: Schedule is dependent upon the student's school schedule and will be coordinated with and communicated to the host organization.
Position Overview
The Heavy Equipment Sales & Parts Intern will gain hands-on experience in the heavy equipment industry by supporting parts operations and customer service functions. This internship provides exposure to equipment parts sales, inventory management, customer interactions, and dealership operations while helping students develop professional workplace skills and industry knowledge.
Duties and Projects
The intern may be involved in the following activities and projects:
- Assist customers and staff with parts-related inquiries.
- Support inventory management, organization, and tracking of parts.
- Conduct data entry and maintain records as assigned.
- Prepare reports and assist with administrative tasks.
- Observe and learn the process of parts sales and customer service.
- Participate in team meetings and workplace discussions.
- Assist with special projects as assigned by the supervisor.
- Gain exposure to the daily operations of a heavy equipment dealership.
Learning Outcomes
The intern will have opportunities to:
- Develop professional workplace skills.
- Build communication and customer service abilities.
- Increase knowledge of heavy equipment parts, sales processes, and dealership operations.
- Apply classroom learning in a professional setting.
- Strengthen problem-solving and critical-thinking skills.
- Gain experience working with customers, employees, and industry professionals.
Workplace Expectations
The intern is expected to:
- Demonstrate professionalism and reliability.
- Follow organizational policies and procedures.
- Maintain confidentiality when appropriate.
- Communicate effectively with supervisors, employees, and customers.
- Arrive on time and meet agreed-upon work schedules.
- Complete assigned projects and tasks to the best of their ability.
Dress Code
The intern is expected to follow the organization's dress code requirements.
Attire expectations for this position: Closed-toe shoes are required.
Physical Requirements
The intern should be prepared to perform the following physical activities as required by the position:
- Sitting for extended periods.
- Standing for extended periods.
- Walking throughout the workday.
- Working and communicating with customers, employees, and team members.
- Other duties as assigned based on business needs.
Important Information
This description does not list all duties. The intern may be asked to perform other duties assigned by staff or the supervisor. The intern will be evaluated on the performance of assigned projects and responsibilities, as well as professional interactions with employees and customers. On-site hours will be negotiated with each candidate.
Safety expectations, including harassment policies, should be reviewed with the host organization.
Transportation and Travel Requirements
- Students must have reliable transportation to and from Haley Equipment in Carroll.
- No additional travel requirements have been identified at this time.